Ericsson Ghana: Subject Matter Experts (2 positions)

Posted on :

26 Jan, 2011

Category :

IT Jobs in Ghana

Ericsson; one of Sweden’s largest companies, is a provider of telecommunication and data communication systems, and related services, covering a range of technologies, including especially mobile networks. Directly and through subsidiaries, it also has a major role in mobile devices and cable TV and IPTV systems.

Ericsson Kenya has current job opening and is seeking for a Subject Matter Expert for Mobile Broadband-00026136

Job Description:

Main purpose is to support and drive end-to-end sales of the Ericsson products and services portfolio. This is done by providing specialist sales knowledge, implementing end-to-end product and services strategies and programs and driving market requirements to grow the overall business within RSSA,

  • Sell competitive product / services solutions through a consultative approach, focusing on customer needs, involving one or a set of products / services for one or many accounts,
  • Find new products and solutions and introduce them in the market area with the goal of increasing Ericsson revenue and profitability,
  • Significantly contribute to the global building of Practice assets, including development and re-use of offerings, processes, methods and tools, and best practice sharing,

Job Responsibilities:

  • Pro-actively support our customers and accounts to win new business.
  • Support our Key Accounts with Specialist Sales knowledge.
  • Drive the MBB targets and strategies in the region.
  • Secure that the MBB portfolio is locally adapted and supported in the region.
  • Business Intelligence analysis and counter tactics on competitor behaviour.
  • Knowledge Management: Capture innovation, best practices and re-use.
  • Act as CSR (product and services solution) on large projects if required.
  • Track performance of installed product base and evaluate expansion and upgrade opportunities.
  • Support Core 3 and Engagement Practice Area with Commercial Support such as TCO, business model development, pricing models and customer trials.
  • Product configuration, Solution and Statement of Compliance for proposals.
  • Build long term customer relationships and position Ericsson as a business partner.
  • Support the engagement consultants in developing the value propositions for engagements with customers.
  • Develop strategy, business plan and forecast for product/services introduction into the region.
  • Conduct technical marketing with value propositions within the product/services area, by doing technical presentations and arranging product seminars for the customer and internally within Ericsson.
  • Act as interface to BU and Operations, relaying key messages of product /services development and strategies and ensuring successful field implementation of products and services.

Job Qualifications:


Minimum BE in Electrical engineering or equivalent

Job Experience:

Minimum of 2 years of Telecom experience


Required Skills and Competences:


  • Strong personal track record of sales and delivery within the practice area
  • Strong track record in engaging with C-level at customers to sell and deliver in the practice area
  • Ability to command the attention and respect of senior personnel in the customer
  • Excellent product/services knowledge within the area of responsibility (Mobile Broadband)
  • Good knowledge of Radio Network Design and Network Performance as it affects customer’s networks
  • Good end-to-end knowledge, including knowledge of supporting product/ services within the area of responsibility
  • Knowledge about competitor product/services within the area of responsibility
  • Very good computer literacy
  • Strong analytical capabilities
  • Versatile consultative sales approach


  • Proven sales capabilities
  • Identifying cross-unit opportunities
  • Good Ericsson organisation knowledge
  • Strong customer orientation
  • Excellent business development skills
  • Fast and unambiguous decision-making


  • Good knowledge in written and spoken English
  • Very good presentation skills
  • Team player
  • Dedication and commi
  • Driving force and proactive attitude
  • Excellent internal and external communication skills

The work includes frequent short trips to Europe and within sub-Saharan Africa

Primary Location: KE-110-Nairobi

Other Locations: GH-Accra-Accra


Expires 1st Feb 2011

How to apply:

Click on this link:

select Ghana, Search for job and apply

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