Fidelity Bank Ghana Recruits: 5 Positions

Posted on :

2 Aug, 2013

Category :

Banking Jobs in Ghana

Fidelity Bank is one of Ghana’s premier banking and financial institutions serving individual consumers, small and middle market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk-management products and services.

Fidelity Bank was incorporated on the 28th of June, 2006 following the acquisition of its universal banking license, making the Bank the 22nd to be licensed by the Bank of Ghana.

Fidelity Bank places service and clients relationship first and stand apart by building and maintaining solid partnerships with our clients. We are proud to conduct our business based on five uncompromising principles –Integrity, Excellence, Service with a Passion, Exceeding Client Expectations, and Community Service


Job Vacancy For Tellers At Fidelity Bank Limited (Accra, Kumasi, Cape Coast, Berekum)

Job Purpose:

•   To deliver excellent service to customers either at the Teller point or the Client Service desk, through efficient, timely and accurate processing of cash/cheque transactions, and all other account transactions
•   Any other duties that will be assigned by Supervisor

Qualification Required & Experience

•   Minimum of a First degree in relevant field
•   At least 1 year working experience in Banking Operations, specifically in Branch Operations
•   Ability to perform cash reconciliations and control activities such as scrutinizing of cheques and other Bank instruments
•   Identify prospects for cross-selling the Bank’s products during non-peak transaction periods
•   Ability to refer businesses to appropriate departments and staff
•   Ability to deliver quality service to customers
•   Ensure compliance with all Bank operations procedures, policies and controls
•   Ability to prepare periodic reports  and assist in the achievement of strategic, financial and other objectives of the Bank

Excellent multicultural awareness and self management skills

Location: Accra, Kumasi, Cape Coast, Berekum

How To Apply For The Job

Interested and qualified applicant who meet the above criteria can send their resume to: [email protected], indicating their preferred location and also using the job title as the subject of the email.

Closing Date: 03 August, 2013


Job Title 2 Branch Operations Officer At Fidelity Bank Limited (Accra, Kumasi, Cape Coast, Berekum)

Job Purpose:

•   To receive and effectively process clients’ banking transactions

Qualification Required & Experience

•   Minimum of a first degree in Business Administration, IT, Economics and other related fields
•   Minimum of 2 years working experience, with at least 1 year in Banking Operations
•   Ability to prepare managers cheque and bankers payments request from clients
•   Efficient handling of branch ATM
•   Excellent communication and interpersonal skills
•   A good team player

Experience in Microsoft Word & Excel, and the ability to scan documents

Location: Accra, Kumasi, Cape Coast, Berekum

How To Apply For The Job

Interested and qualified applicant who meet the above criteria can send their resume to: [email protected], indicating their preferred location and also using the job title as the subject of the email.

Closing Date: 03 August, 2013


Job Title 3: For Client Service Officer At Fidelity Bank Limited (Accra, Kumasi, Cape Coast, Berekum)

Job Purpose:

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•   To deliver excellent service to customers either at the Teller point or the Client Service desk, through efficient, timely and accurate processing of cash/cheque transactions, and all other account transactions
•   Any other duties that will be assigned by Supervisor

Qualification Required & Experience

•   Minimum of a First degree in relevant field
•   At least 1 year working experience in Banking Operations, specifically in Branch Operations
•   Ability to perform cash reconciliations and control activities such as scrutinizing of cheques and other Bank instruments
•   Identify prospects for cross-selling the Bank’s products during non-peak transaction periods
•   Ability to refer businesses to appropriate departments and staff
•   Ability to deliver quality service to customers
•   Ensure compliance with all Bank operations procedures, policies and controls
•   Ability to prepare periodic reports  and assist in the achievement of strategic, financial and other objectives of the Bank
•   Excellent multicultural awareness and self management skills

Location: Accra, Kumasi, Cape Coast, Berekum

How To Apply For The Job

Interested and qualified applicant who meet the above criteria can send their resume to: [email protected], indicating their preferred location and also using the job title as the subject of the email.

Closing Date: 03 August, 2013


Job Title 4: Vault Assistant At Fidelity Bank Limited (Accra, Kumasi, Cape Coast, Berekum, Takoradi)

Job Purpose:

•   To manage the movement of cash within the branch as well as the delivery of messages between branch and head office
•   Any other duties that may be assigned from time to time

Qualification Required & Experience

•   Minimum of a Diploma in relevant field
•   At least 2 years working experience in Branch and Vault Operations
•   Detailed working knowledge of processes and controls in all core branch activities
•   Assist Tellers in the movement of cash to and from strong room
•   Assist cash movement from bulk cash
•   Ability to operate shrink-wrapping and wrappers making machine.
•   Ensure compliance with bank’s policy and standards, local laws and regulations, controls and procedures
•   Good communication and inter personal skills

Location: Accra , Cape Coast , Berekum , Kumasi, Takoradi

How To Apply For The Job

Interested and qualified applicant who meet the above criteria can send their resume to: [email protected], indicating their preferred location and also using the job title as the subject of the email.

Closing Date: 03 August, 2013


Job Title: Branch Operations Supervisor At Fidelity Bank Limited (Accra, Cape Coast, Berekum, Kumasi)

Job Purpose:

•   To manage the entire Branch operations team;  ensure delivery of quality service to customers, and  assist to deliver Branch sales targets account transactions

Qualification Required & Experience

•   Minimum of a  first degree in Business Administration, IT, Economics and other related fields
•   Minimum of 3 years banking experience, with at least 2 years in banking operations or business administration
•   Ability to supervise tellers activities at the branch
•   Ability to review and process entries and vouchers
•   Experience of managing both local and foreign currency
•   Ability to act as one of the custodians of the vault keys
•   Experience in the authorization of cash  transactions above Teller limits
•   Ensure all transit cash and suspense accounts are balanced.
•   Good team building and supervisory skills
•   Good working knowledge of processes and controls in all core banking activities
•   Experience in Microsoft Word & Excel

Location: Accra , Cape Coast , Berekum , Kumasi

How To Apply For The Job

Interested and qualified applicant who meet the above criteria can send their resume to: [email protected], indicating their preferred location and also using the job title as the subject of the email.

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