First National Bank New Recruitment 2022

Job Description

Job Title: Client Service Representative

about us

•   Helpful
•   Effective
•   Ethical
•   Innovative
•   Accountable   and you have one simple goal: to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and join a winning team.

purpose

To provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests. Deliver individual results through personal effort and skill. Build and maintain strong relationships with our internal and external stakeholders.

experience and qualifications

• Relevant 3 year industry related degree or diploma • Minimum 4-5 year’s Customer Care/ Call Centre environment experience • Experience of dealing with high level customer queries in a Customer Care environment.