Posted on :
6 Dec, 2023
6 Dec, 2023
In line with Commercial strategy/Operating/Regional plans to develop and manage long term relationships with large sized/complex accounts in order to meet customer requirements and to achieve targeted sales, revenue growth and traffic development. Alternatively, may manage large sized/complex infrastructures/parts of sales programmes/initiatives.
Job Description
Job Title: Business Development Manager (French speaking)
Education University degree
Domains
Market Infrastructures / Relationship Management / Business Consulting / Client Relationship
Key Responsibilities
Competency Profile
Takes Accountability.
for Delivering Results
Decides on and pursues the best course of action to deliver results following in-depth analyses of relevant issues and conflicting factors and after assessing foreseeable risks; follows through to ensure delivery and closure or escalates as needed.
Demonstrates Operational Excellence
Sets clear standards for quality of work; adheres to / encourages a continuous improvement mindset; implements procedures, standards and policies to ensure operational success in terms of security, availability, reliability and customer satisfaction
Expands knowledge
Translates creative ideas into plans or projects for the business; demonstrates a commitment to learn and develop self and others; takes accountability to ensure knowledge is retained and shared to advance organisation capability and gain business advantage.
Bus Understanding and Commercial Sense
Applies understanding of how different divisions contribute to meeting SWIFT’s business objectives; understands market drivers of success and encourages changes to improve offerings while optimising commercial performance.
Builds and reinforces cust relationships
Builds and maintains effective working relationships with a range of customers; actively listens to and translates complex needs into appropriate solutions while remaining sensitive to the complexities of the business and SWIFT’s commitment to integrity in all relationships; encourages others to demonstrate strong customer focus and responsiveness.
Leads with a team focus
Encourages effective team working within and across the department; respects diversity and recognises contributions from colleagues; coaches and leverages others to achieve goals; leads by example and through constant demonstration of SWIFT values.
Communicates effectively
Communicates business strategies and approaches in challenging circumstances; adjusts communication style to optimise effectiveness in a multi-lingual environment; provides clarification of key corporate initiatives and messages; recognises and respects the points of view of others.
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