Vodafone Recruitment June 2017

Vodafone Ghana, formerly Ghana Telecom, is the national telecommunications company of Ghana. In 2006, it had around 400,000 customers for fixed and mobile telephony and Internet services.

On 3 August 2008 it was announced that Vodafone had agreed to acquire 70% of Ghana Telecom from the Ghanaian government at a cost of US$900 million and a total enterprise value of approximately US$1.3 billion. After the transaction closed, Vodafone had a 70% stake in the company, while the Ghanaian government retained a 30% stake. The sale was supported by President John Agyekum Kufuor but strongly opposed by the opposition party which would win the presidential elections a few months later. The new president John Atta Mills, head of the National Democratic Congress party (NDC) also launched an investigation into the deal after being elected president a claiming that the government “did not get value for money”. Despite these claims Vodafone a few months later would write down the value of its stake in Ghana Telecom by £250m as the economic climate worsened, damaging the business’s prospects.

Job Description

Job Title: Regional Performance Manager

The Regional Performance Manager is the analytical backbone of all the Revenue Reporting within the Regions. The Performance Manager is responsible for analyzing the revenue performance of existing products & consumer segments within the region.

The performance manager will be the custodian of the Revenue related reports and other key performance reports which will cover all activities across the segments, product and other performance indicators in the region.

Overall, the output of the candidate should influence decision making in the region and across the business and help in creating tangible (revenue) value.

·         Revenue forecast from weekly performance review and identifying any potential variances for early remedial action

·         Product Assessment Reports which should provide management on the viability and sustainability course of action.

·         Effective planning of regional budget review points

·         Provide commercial support to the Regional Manager

Key Accountabilities

• Monitor/Analyse and report revenue and consumer KPIs on a daily/weekly/monthly basis and track trends. (all legs of service revenue- outgoing and incoming – ARPU, MOU, PPM, PPMB, Daily RGS, 30 days RGS as well as subscriber level reporting
• Recharge per sub, MOU per sub. The aforementioned would cover regional and zonal level with appropriate KPIs
• Be abreast of drivers and insights behind revenue and customer performance and support the regions with insights
• Liaise with the insights, experience centre and sales teams in gathering information on the business, competition and the total industry
• Be the Regional SPOC in aligning with Finance on Performance reports and presentations for OPCOM, EXCO, and other related gathering
• Work closely with the Finance/Segment Specialists/Portfolio Manager/CVM in product deep dive to unearth growth
• Continuous retrospective view on actual performance on Products and services to assess whether they are in line with revenue expectations or Forecasts for the region.
• Revenues by Segments, Products and Channels and develop an understanding of the revenue performance drivers in each area and recommend areas for performance improvements.
• Analyse the drivers of revenue and assist in the forecasting of different revenue lines.
• Track regional performance against budget, both overall and within channels and segments and provide recommendations as necessary for performance improvement.
• Provide performance data to support management decision-making.

Knowledge and experience

• Strong quantitative ability
• Excellent commercial acumen and ability to identify and solve varied business problems
• Advanced MS Excel with excellent modeling skills (working knowledge of Macros, visual basic or any programming language will be a real advantage)
• Outstanding knowledge of database systems and report management software applications
• Outstanding knowledge of Business Intelligence databases and tools
• Excellent Proficiency in the use of MS PowerPoint and Access
• Experienced in manipulating large and complex data and deducing intelligence for management decision making
• Strong prioritization and organizational skills
• Excellent communication and presentation skills to ensure credibility with stakeholders