Posted on :
25 Jul, 2019
25 Jul, 2019
Resolve product or service problems by clarifying the customers complaints; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Job Description
Job Title: Customer Service Advisor
JOB REQUIREMENTS
Being computer literate • Handling customer queries • Providing excellent customer service • Oral and written communication • Being professional and flexible • Managing stress • Resolving problems • Being driven and positive • Managing multiple tasks • Being sales oriented
ABOUT COMPANY
Zormelo & Associates is a Management and Development Consulting firm which works with both private and public sector clients to create world class companies and institutions through advisory services in human resources management, economic and social development projects and capacity building.