Reports to Crowned Eagle Administrator
Salary: On Target Earning (OTE) of 24000 Ghanaian cedis Per Annum
Job Title: Car Sales Executive
Main Purpose of Job
- To always be prepared to receive and process new customer enquiries via telephone, walk-in and email.
- To guide and inform the customer whilst being able to give a competent and enthusiastic presentation of all the vehicles within the product range.
- To achieve vehicle sales and financial services targets.
- To achieve a high level of customer satisfaction.
- To ensure all customers are handled with “Family-like Care”.
- To ensure company processes are followed to improve Customer Satisfaction and retention. This includes following up finance, cash and crowd funding renewal leads.
Detailed Key Tasks
- Record all sales enquiries along with all sales activity in the appropriate customer form.
- To maintain a high level of product knowledge.
- Define and analyse all customer enquiries, exploring all aspects of their social, occupational and financing needs
- Undertake an enthusiastic presentation of the vehicles available.
- Ensure that all customers (sales leads) are offered associated services: finance, insurance, accessories and service contracts.
- Negotiate and conclude the sale, completing all parts of the New Customer Form.
- Monitor and manage all aspects of the vehicle order and preparation right up to and including the delivery.
- Ensure the customer takes delivery of the vehicle.
- Ensure the customer is appropriately re-contacted during the lifetime ownership of the vehicle.
- Update and re-qualify the customer file on a regular basis.
- Ensure all telephone and in-dealer prospecting for new business is adequately recorded.
How to Apply
Interested applicants should send their CVs to [email protected]
Closing Date: 26th June 2018