Receptionist Job Opportunities (10 Vacancies)

A leading multinational hospitality company with presence in many countries around the world is seeking to hire young, dynamic and highly-enthusiastic individuals with the right attitude as Receptionists for their new and ultra-modern hotel being set up in Ghana. The successful candidates shall be responsible for delivering friendly and efficient customer service and creating a warm and welcoming atmosphere for all guests with the key aim of retaining and attracting new customers.

 

Requirements:

Education/Qualification
Minimum of senior secondary education.

 

Experience

No prior experience as receptionist is required.
On-the-job training will be provided.

 

Duties/responsibilities

• Welcomes arriving guests with smiles, registers and assigns their rooms.
• Ensures that necessary details are obtained including name, address etc.
• Compiles and checks daily report sheets, guest accounts, receipts and vouchers using computerised or manual systems.
• Communicates information effectively among colleagues as well as other departments to ensure guest comfort, satisfaction and safety.
• Provides reports as required to housekeepers and management.
• Responsible for evacuation in cases of emergency, acting as first point of contact for guests and emergency services.
• Transfers all guest calls to guest rooms by first getting callers information and seeking guest’s consent.
• Ensures all paying guests make payment for accommodation upon arrival before room is allocated to them unless otherwise instructed by the line manager or duty manager.
• Ensures that guests do not exceed their credit limits.
• Processes all guest bills professionally upon check out.
• Allocates rooms according to reservations list, ensuring guest get what they have booked in terms of rooms and rates.
• Issues key cards with a smile.
• Alerts porters to convey guest’s luggage to the appropriate rooms.
• Other duties as assigned.

 

Salary: Market Related
Type: Permanent
AA Position: No
Work Level: Junior
Branch: Greater Accra Region

 

How to Apply:

Click on this link to view job and apply online