Masterman Publications Ltd Recruitment 2018

A good front desk executive, as a critical first level of contact for anyone conducting business with the company either in person or by phone, is an image enhancer. The role holder will be responsible for interfacing with all manner of persons who walk into the office or call by phone and must ensure that their needs and queries are effectively handled or directed to the appropriate officer.

Job Description

Job Title: Secretary/Front Desk Executive

• As stated in the vacancy title, the person to be employed would also double as a secretary.

Duties and Responsibilities

The successful candidate must have the ability to:
Complete forms in accordance with company procedures.
Compose, type, and distribute meeting notes, routine correspondence, and reports.
Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs. Supply information regarding the organisation to the general public, clients and customers
Deal with queries from the public and members of staff.
Make copies of correspondence and other printed material.
Set up and maintain paper and electronic filing systems for records, correspondence, and other material.
Operate electronic mail systems and coordinate the flow of information both internally and with other organizations.
Provide services to customers, such as order placement and account information.
Operate office equipment such as printers, copiers, and phone systems, and use computers for spreadsheet, word processing, database management,
and other applications.
• Provide general administrative and clerical support.
• Prepare correspondence and documents, receive and sort mail and deliveries.
• Monitor and maintain office equipment and control inventory relevant to reception area.
• Tidy and maintain the reception area.

Required Qualification & Skills

HND Secretaryship and Management from a reputable polytechnic in Ghana or an equivalent qualification from a recognized institution

Minimum of Two (2) years’ experience in a comparable organization in a related role.
Outstanding communication skills
Ability to type a minimum of 80 words per minute.
Must have good knowledge of administrative and clerical procedures.
Must be computer literate with proven proficiency in Microsoft Word, Excel and other relevant software applications.
Must have good knowledge of customer service principles and practices
Must possess excellent communication and telephone/switchboard skills, a good voice and a likeable personality
Handle confidential documents and ensure they remain secure

How to Apply

Submit your CV to [email protected]